Welcome to your very own Support Portal! Here at VORTX, we are on a mission to ensure you have the support and resources needed to keep your StoreFront functioning and sustainable. Additionally, we are always looking for ways to improve the client journey and support options, so please continue to check back for more updates and ways to learn!


Please, use this place as a center to get the help you need. Chat with us, or leave us a message.

How can we help you today?

Knowledge base

Requirements - All AIMStorefronts

Onboarding Process 4
Connect your website to AIM and vice versa. 4
Configure Payment Methods 3
Configure Website Email 4
PCI Compliance 0

Rentals Setup

Basic Setup for Rentals 4
Instrument Selection pages 3
Rental Finalize page (rental checkout) 5
Additional Rental Information 4
Editing the V12 Rental Notification emails 3
Testing 0

AIM Storefront Features - C2B machine required

E-Commerce C2B features 5
Other C2B features 3
Premium Services 1

E-Commerce Setup

Configure Products 4
Configure Shipping Methods 0
Configure Taxes 0
Processing Orders 1
Display Options 5
Additional Configurations 4

Additional Information

FAQ 7
View all 7
AIMStorefront Skinning features 1
Notices 5

Hosting

FAQ 13
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Skinning Help

Responsive Templates 17
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Videos 7
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Articles 8
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