Help Desk

Onboarding Process 4

• Project Workflow
• Kickoff Call
• Getting Help
• Launch Process (how we go live)

Connect your website to AIM and vice versa. 4

• Connecting AIM to your site (e-commerce only)
• Connecting your site to AIM (version 11)
• Connecting your site to AIM (version 12)
• “Services are currently unavailable”

Configure Payment Methods 3

• Using an AIM approved Gateway
• Checks, PO's, COD (e-commerce only)
• PayPal Checkout / Venmo (e-commerce only)

Configure Website Email 4

• General Email Setup Info
• Configuring Gmail
• If you have GoDaddy email
• Configuring Network Solutions Email

PCI Compliance 0

Basic Setup for Rentals 4

• Online Rental Setup Overview
• Set up Rental Contracts in AIM
• Anonymous Rentals
• AIM Topic Fields

Instrument Selection pages 3

• Instrument Selection Overview
• Configure Instrument Selection pages
• Editing the Instrument Selection Page

Rental Finalize page (rental checkout) 5

• Rental Finalize Page Overview
• Add/Edit Page Header Topics
• Accessories / Maintenance / Delivery Options
• Edit Customer Details input form
• "Agree to Terms" checkbox

Additional Rental Information 4

• Invalid Rate Plan Code Characters
• Link Customer Accounts in AIM and Storefront
• Allow Customers to View Account and Pay Rentals online
• Edit the C2BRequest Page Content

Editing the V12 Rental Notification emails 3

• V12 Rental Email notifications
• Default V12 Rental Mailer topic HTML
• Default V12 Rental Notification topic HTML

Testing 0

E-Commerce C2B features 5

• AIM Gift Cards
• Display Inventory by Location
• Serialized Inventory
• Enabling 'Curbside Pickup' in AIMstorefront
• Enabling 'Home Delivery' (Local Delivery) in AIMstorefront

Other C2B features 3

• Credit Card Management
• Lesson Scheduler
• Service Tickets for v12

Premium Services 1

• Configure Tee Sheets

Configure Products 4

• How to 'push' inventory from AIM to AIMstorefront
• Assigning XmlPackages
• Adding custom product images in AIM
• Configuring Sales Prompts

Configure Shipping Methods 0

Configure Taxes 0

Processing Orders 1

• Payment Processing in AIMStorefront

Display Options 5

• SKU & MPN Display on Product pages
• Configure "Email me when back in stock"
• Category Page display options
• Guided Navigation
• Advanced Product Image Display

Additional Configurations 4

• Sale price and Regular price are the same for products
• Remarketing Campaigns
• Requiring Additional Info at Checkout
• Hal Leonard Flip Dealer Program Integration

FAQ 6

• Pre-Launch Checklist
• How to use FTP (AIM Ultra Only)
• Limited FTP Site Folders (AIM Ultra Only)
• Access Information
• Carding Attacks - Throttling

View all 6

AIMStorefront Skinning features 1

• Login & Create Account options

Notices 5

• IMPORTANT NOTE concerning Inline Editor
• Merging Skin Changes for 1.26
• PayPal Express updates v1.20
• Merging Skin Changes for 1.8+
• AIMsiStorefront version 10.0.14+ WCAG skin changes

Responsive Templates 17

• Template Structure
• Social Icons
• Add a Favicon
• Featured Entities
• Finding Image Dimensions

View all 17

Videos 7

• AspDotNetStorefront Admin Console Overview
• Updating Topics & Content
• Building Links
• Configuring Featured Products
• Adding Categories in AspDotNetStorefront

View all 7

Articles 8

• Add Google Analytics to your site
• Updating Google Analytics to GA4
• Best Practices: Designing your store
• Ever wonder how to change that 'text'?
• Install Live Chat

View all 8

FAQ 13

• Hosting Environment
• Billing and Ordering
• Domain
• Database SQL Server
• Hosting Setup & Installation

View all 13