We realize that an AIM Storefront project can get a bit confusing when you don't know who to ask for help. As a general rule, you'll need TriTech's assistance with these 4 things:
Setting up AIM
Setting up your AIM Security Computer - often referred to as and API computer or a C2B machine.
Securing an AIM approved Payment Processor
Questions about data entry or processes that take place in AIM.
To reach out to TriTech on these issues, they recommend you call their customer support line at 1-
We also encourage you to browse our available helpdesk solutions here: https://helpdesk.aimstorefront.vortx.com/support/solutions