The rental email confirmations, sent to the shopper and the administrator on finalizing a rental contract, have been updated for V12 sites to include more information. This update can be opted out of by setting the new Configuration Email.UseV12RentalNotifications to false. This reverts back to the original style and email topics.

New Configurations
  • Email.UseCustomEmails -If set to TRUE, the site will use the new email system for v12.
  • Email.UseV12RentalNotifications - TRUE by default, if set FALSE this reverts back to the V11-style email confirmations to the shopper/administrator on a successful rental contract (after submitting on AeRntFinalize).
  • Email.AeRentalMailerV12Template - Specifies the topic to use for the "Mailer" email sent to the Shopper to confirm a new rental.
  • Email.AeRentalNotificationV12Template - Specifies the topic to use for the "Notification" email sent to the Administrator to confirm a new rental.
New Prompts
  • Email.AeRentalMailerV12.Subject- Default Value: '{{StoreName}} - Online Rental Ref# {{WebRef}}'
    • The subject line of the new V12 Shopper email rental confirmation.
  • Email.AeRentalNotificationV12.Subject - Default Value:'New Online Rental Ref# {{WebRef}}'
    • The subject line of the new V12 Administrator email rental confirmation.
New Topics
  • Email.Templates.AeRentalMailerV12 - This topic controls the email contents of the Shopper rental confirmation. It thanks them for placing the rental and provides basic information about it including Student Name, rental address, delivery options, notes, accessories, and maintenance information.
  • Email.Templates.AeRentalNotificationV12 - This topic controls the email contents of the Administrator rental confirmation. It has similar information to the Shopper email but is more brief.

Email Tokens

The new topics (Email.Templates.AeRentalMailerV12 and Email.Templates.AeRentalNotificationV12 ) support these tokens and they are used in the following example...
{{#IF StudentName}}
<td>Student's Name:</td>

List of Tokens

Most tokens listed below are self-explanatory and are directly carried over from the contract form fields that the shopper fills in:
  • CustomerAddress1
  • CustomerAddress2
  • CustomerName
  • CustomerPhone
  • DeliveryDate
  • DeliveryOption
  • District
  • Instrument
  • RentalNotes
  • School
  • StoreName
  • StudentName
  • WebRef : rental contract reference number.
  • StudentName : prints out the student name entered on the AeRntFinalize form.
  • StudentGrade : prints out the student's grade entered on the AeRntFinalize form.
  • InstrumentCondition : prints out the condition (used, new) of the instrument in the contract.

NOTE: An issue exists with the display of the conditional codes used in the topics (browser behavior) when the editor is enabled. The 1.33 release put the familiar Telerik editor back in place, and auto-disables it for these notifications to avoid the display issue. You can still edit the notifications in raw HTML. We recommend using an external editor such as Notepad++ to copy the HTML from the topic, edit it, and paste back into your topic (don't forget to save).