Welcome to your very own Support Portal! Here at VORTX, we are on a mission to ensure you have the support and resources needed to keep your StoreFront functioning and sustainable. Additionally, we are always looking for ways to improve the client journey and support options, so please continue to check back for more updates and ways to learn!


Please, use this place as a center to get the help you need. Chat with us, or leave us a message.

How can we help you today?

Solution home Requirements - All AIMStorefronts

Connect your website to AIM and vice versa.

Connecting AIM to your site (e-commerce only)
You will need to connect AIM to your website in order to push e-commerce content from AIM to your site and to allow AIM to pull orders from your website bac...
Fri, 2 Dec, 2022 at 9:13 AM
Connecting your site to AIM (version 11)
If you are on v11 of AIM, you'll need to enter your AIMsiStoreID. To get your storeID. If you do not know your storeID, please contact Tri-Tech and ask ...
Thu, 1 Oct, 2020 at 5:00 PM
Connecting your site to AIM (version 12)
If you are on v12 of AIM, you'll need to enter your AIM ApiKey and your Web Encryption Key into your Storefront to connect to your v12 Version of AIM. T...
Wed, 3 Mar, 2021 at 4:22 PM
“Services are currently unavailable”
There may be times when your online rentals module will fail to load. If this occurs, you will see a error message of “Services are currently unavailable” w...
Fri, 17 Sep, 2021 at 9:45 AM