Welcome to your very own Support Portal! Here at VORTX, we are on a mission to ensure you have the support and resources needed to keep your StoreFront functioning and sustainable. Additionally, we are always looking for ways to improve the client journey and support options, so please continue to check back for more updates and ways to learn!


Please, use this place as a center to get the help you need. Chat with us, or leave us a message.

Configure Products

How to 'push' inventory from AIM to AIMstorefront
If you have inventory that is correctly set up in AIM, and working well for Point of Sale, then the 'extra' issues you initially need to consider...
Sat, 4 Jul, 2020 at 4:34 PM
Assigning XmlPackages
In order for your storefront entities (categories, departments, manufacturers) and products to display properly when using AIMsi, you have to ensure that th...
Fri, 23 Mar, 2018 at 12:58 PM
Adding custom product images in AIM
Any AIMStorefront product image can be overwritten by AIM by using the ‘Upload Image’ button in the software.  This is found in the SA or Titles Mainten...
Thu, 21 Nov, 2019 at 7:26 AM
Configuring Sales Prompts
If your product has a sales price set, you can use different Sales Prompts to determines which prompt precedes that sale price. By default, your AIMStorefro...
Thu, 26 Aug, 2021 at 7:13 AM