Due to the US Memorial Day holiday, many of our employees are taking time off to be with their friends and family. Please allow for a slower than normal response time. If you have a site issue that needs immediate attention, please submit a site down ticket as these always get priority.

We wish all of our valuable clients a happy and peaceful holiday!

FAQ

Pre-Launch Checklist
Before you launch your upgrade, make sure you're ready! Below are a few things to consider before taking your new store live: Act like a customer: ...
Tue, 12 Jan, 2021 at 5:02 PM
Carding Attacks - Throttling
A new Fraud Prevention measure has been built-in for all payment pages containing credit card forms (checkout rentals and "Ae" payment pages) in o...
Mon, 9 May, 2022 at 11:59 AM
Access Information
In order to keep your store secure & always-up-to-date, we need to ensure that the store we're always-updating is 'known' to us - that th...
Fri, 17 Sep, 2021 at 11:29 AM
How to use FTP
All AIMStorefront clients can request FTP access to their website files. When you log into the FTP, you will see a directory with your website name (/domain...
Tue, 8 Sep, 2020 at 2:51 PM
Limited FTP Site Folders
/Config : This folder contains useful URL rewrite files you can add IIS URL Rewrite rules to. It includes RewriteMaps.config as well for more efficient rewr...
Mon, 15 Mar, 2021 at 11:28 AM
AIM Visibility Page for Designers
As a front-end designer in AIMStorefront, it can difficult to customize the rental flow process, because as a designer, you don't have access to the AI...
Thu, 21 Nov, 2019 at 7:27 AM