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Additional Rental Information

Invalid Rate Plan Code Characters
Rate Plan Codes are used to group rates and options together on the rental pages, "AeRntPlan", "AeRntSchoolSelect", and "AeRntFina...
Fri, 23 Oct, 2020 at 5:45 PM
Link Customer Accounts in AIM and Storefront
The first thing we need to understand before we can link accounts, is what the accounts are that we’re talking about. There are two types of accounts: AIM...
Tue, 12 Jan, 2021 at 5:27 PM
Allow Customers to View Account and Pay Rentals online
So you’ve got your website set up to do rentals. AIM is connected to your AIMStorefront, and you can get through the rental checkout process, receive funds,...
Fri, 23 Oct, 2020 at 5:46 PM
Edit the C2BRequest Page Content
When a rental customer does not have an account in AIM linked to their website account and they attempt to view their rental payment history, or make a paym...
Fri, 23 Oct, 2020 at 6:05 PM