Welcome to your very own Support Portal! Here at VORTX, we are on a mission to ensure you have the support and resources needed to keep your StoreFront functioning and sustainable. Additionally, we are always looking for ways to improve the client journey and support options, so please continue to check back for more updates and ways to learn!


Please, use this place as a center to get the help you need. Chat with us, or leave us a message.

Responsive Templates

Template Structure
AspDotNetStorefront uses Topics to store content. These can be used for full informational pages, such as 'About Us', 'Return Policy', or fo...
Thu, 17 Feb, 2022 at 1:00 PM
Social Icons
Social Icons Your responsive template can include icons & links to social media sites like Facebook & Twitter. To change the links on your templa...
Tue, 28 Sep, 2021 at 9:14 AM
Add a Favicon
What is a Favicon? A favicon is a file containing a small icon associated with a particular website or web page. These are the small logos/icons that you of...
Thu, 21 Oct, 2021 at 4:34 PM
Featured Entities
Your homepage includes a section which can showcase specific product groups, or "entities" (read more about product groups). You can choose whic...
Mon, 12 Jun, 2017 at 10:29 AM
Finding Image Dimensions
If you plan to create your own images to install into your new responsive template, you'll want to make sure they're the correct dimensions. W...
Tue, 29 Jan, 2019 at 1:30 PM
Featured Products
Your homepage includes a section which can showcase specific products. You can choose products from a category to display randomly, or you can define specif...
Mon, 26 Apr, 2021 at 9:02 AM
Promo Box
Your template includes a "Promo Box" - this is a modal window that displays after a few seconds that a visitor first browses the site that can i...
Thu, 16 Jul, 2020 at 12:06 PM
Top Navigation
The top navigation in your site template can be edited in topic: 0-template-top-nav. Go to Content > Manage Topics, locate and open this topic for editin...
Wed, 24 Apr, 2019 at 3:04 PM
Billboard Image
How to Change Your Homepage Banner Image By default, the Push Button Upgrade templates embed a single image into the homepage as you work through your s...
Tue, 25 Jul, 2017 at 9:08 AM
Social Sharing: AddThis
AddThis is a third-party social media tool that can be embedded into your product pages. This is useful for your shoppers that will have social media accou...
Fri, 22 Jan, 2021 at 12:33 PM