Welcome to your very own Support Portal! Here at VORTX, we are on a mission to ensure you have the support and resources needed to keep your StoreFront functioning and sustainable. Additionally, we are always looking for ways to improve the client journey and support options, so please continue to check back for more updates and ways to learn!


Please, use this place as a center to get the help you need. Chat with us, or leave us a message.

Basic Setup for Rentals

Online Rental Setup Overview
In order to offer your musical rental items to your customers on your AIMStorefront website - complete with online checkout and payments, you'll need to...
Wed, 7 Apr, 2021 at 2:23 PM
Set up Rental Contracts in AIM
The Online Contract process allows for a lot of flexibility. It’s important to understand the options available to you so that you can design an Online Cont...
Fri, 30 Oct, 2020 at 3:25 PM
Anonymous Rentals
As of Feb 1 of 2022, allowing anonymous rentals is not an option on your AIM Storefront website. There are a few benefits of forcing an account to be create...
Wed, 22 Jun, 2022 at 3:21 PM
AIM Topic Fields
There are many fields in AIM that ask you to list a Topic. This is a broad overview of how this works and relates to your website. We'll use just one ex...
Wed, 16 Sep, 2020 at 2:57 PM