Shipping Calculations

Modified on Mon, 08 Jan 2024 at 12:34 PM

The storefront includes built in shipping options that store administrators can configure for their ecommerce products. Log into your admin console and go to Configuration > Shipping Calculation 



Free Shipping

All orders, regardless of contents, will receive free shipping. To enable this option, check the radio button for "All Orders Have Free Shipping" under Free Shipping title at the top of the page.


Real-time Rates

With Real Time Shipping (RTS), your website connects to one or more of the major shipping carriers (UPS, USPS, FedEx, Australia Post, and Canada Post) and gets the price that the carrier would charge to ship that order based on the weight and/or size of the products ordered, and the origin and destination of the package. 

Please see general setup here



Custom Shipping Calculations


Use Individual Item Shipping Costs

This calculation method allows you to set a shipping cost on each product variant. The shipping costs will be added together to generate your customers' shipping total.


The option to set a shipping cost on product variants will appear once this shipping calculation method has been selected and store cache refreshed.


Calculate Shipping By Weight

This method uses a simple table based on the total weight of the order to calculate shipping costs. Click Edit to setup shipping costs per method. You can specify a low-end and high-end for each range, and specify different costs for each shipping method.
 
Be sure your weight ranges do not leave gaps that order weights could fall into. If your table goes from 1-2, 3-4, 5-6, etc, an order of 2.5 lbs will get a $0.00 charge.


Calculate Shipping By Total

This calculation method lets you base your shipping rates on the total dollar amount of the customer's order. This method can also be used to give a certain range of orders free shipping. Click Edit to setup shipping costs per method.

Be sure that your table covers all totals that a customer may get. If someone has an order total lower or higher than your table accounts for, or that falls into a gap in your table, the order will get a $0.00 charge.


Use Fixed Prices

This is the simplest shipping calculation method to set up. Each shipping method has one price, regardless of the order contents. Click Edit to setup shipping costs per shipping method. 


Use Fixed Percentage Of Total

This method charges a percentage of the order total for shipping. Click Edit to setup shipping costs per method. 


Calculate Shipping By Total & Percent

This is the most complicated of the fixed shipping rates to set up, but allows for greater flexibility in pricing than the other methods. The Base Charge is the base shipping dollar amount. The software then adds to that charge a percentage of the order total, based on the Shipping Charge As % of Total that you enter.

The Minimum Charge field is optional, but allows you to set a minimum value for each range that will override the calculated price if it's below that minimum. The Minimum Charge values should be HIGHER than the Base Charge. 
For example, an order of $10 would be charged $5 for ground shipping when the Minimum Charge is $5, as the base amount (set at $3) plus the percentage (at 10%, being $1) is less than the Minimum Charge. A $45 dollar order would be charged $7.50 ($3 base plus $45 x 10%). Click Edit to setup shipping costs per method. 

Be sure that your table covers all totals that a customer may get. If someone has an order total lower or higher than your table accounts for, or that falls into a gap in your table, the order will get a $0.00 shipping charge.



Custom Shipping Calculations By Zone


Calculate Shipping By Weight & Zone

This method allows you to charge different amounts based on the destination zip code and the order weight. Click Edit to setup shipping costs per method.


NOTE: Zone-based shipping is only valid for the Unites States.


Calculate Shipping By Total & Zone

This method allows you to charge different amounts based on the destination zip code (or zip code range, see here for information on zones) and the order total.  Click Edit to setup shipping costs per method.


NOTE: Zone-based shipping is only valid for the Unites States.

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