If you are on v11 of AIM, you'll need to enter your AIMsiStoreID. To get your storeID. If you do not know your storeID, please contact TriTech and ask them for it. Once you have your storeID, log into /aesys of your store:

  • Go To Configuration > Settings
  • Change your settings group to C2B and type AIMSI in the search name
  • Click Apply Filter
    *click this image to zoom
  • Make sure your AIMsiApiVersion is set to 11
  • Add your StoreID to the AIMsiStoreID setting
  • After you have saved your settings, refresh your store.